Data protection statement

Responsible for data processing

HellSpin Australia is responsible for the processing of personal data on this information website.

Website:
Email: support@hellspin-australia.com

The controller determines the purposes and means of personal data processing on this website. If a data protection officer has been appointed, their contact details may be requested through the email address provided.

To whom this data protection statement applies

This Privacy Policy applies to visitors and users of HellSpin Australia. In particular, it covers people who read our editorial content, access comparison pages, test reports, guides or bonus information, click affiliate links, select cookie settings or contact us by email.

This Privacy Policy does not apply to external websites, gambling operators, sports betting providers, payment providers, KYC services or other third-party platforms linked from this website.

What data do we process?

We process only data that is necessary or appropriate for the operation, security, maintenance, improvement, affiliate attribution, communication or legal protection of this website.

Technical data and server logs

• IP address or abbreviated IP address.
• Date and time of access.
• Pages and files accessed.
• Referrer URL.
• Browser type and browser version.
• Operating system and device type.
• Language settings.
• HTTP status codes, security and error logs.

Analytics data

We may process analytics data to understand how users engage with our content. This may include pages visited, time spent, click paths, scroll depth, approximate region, device information and interactions with links, tables or buttons.

Cookie and consent data

If our website uses cookies or similar technologies, we may process information about cookie choices, consent status, the time of consent or refusal, browser data and selected categories.

Affiliate and Referral Data

When users click affiliate links, the affiliate identifier, referral identifier, click time, landing page, affiliate link, campaign parameters and technical information may be processed to attribute the click to an affiliate programme.

Contact details and email

When users contact us, we may process their name or nickname, email address, subject, message content, technical metadata and information submitted voluntarily. Users should not send sensitive data, KYC documents, payment details, passwords or operator account details.

Data we do not process

HellSpin Australia is not a gambling operator and does not process information normally handled directly by casino or betting providers.

• Casino or sports betting account passwords.
• KYC documents for operator accounts.
• Identification documents for opening accounts with operators.
• Deposit or withdrawal data to gambling providers.
• History of games or bets on an operator account.
• Account balance at a casino or betting provider.
• Payment card or bank account details for gaming transactions.
• Verification decisions made by external operators.

If users provide such data to an external provider, that processing is governed by the provider’s privacy policy, terms and conditions, KYC rules, AML rules and payment terms.

Purposes of data processing

• Provision and operation of the website.
• Technical security and abuse prevention.
• Bug fixes and maintenance.
• Analysis of website use.
• Improving content, structure and user experience.
• Cookie consent management.
• Affiliate tracking and commission allocation.
• Responding to contact enquiries.
• Documentation of legally relevant procedures.
• Protection from spam, bot traffic, fraud or security attacks.

Legal basis for processing

Where the Australian Privacy Act 1988 applies, personal information is handled under the Australian Privacy Principles. The applicable obligations depend on the operator and its activities.

• Website operation, security and service administration.
• Consent for relevant optional technologies where required.
• Responding to enquiries and administering requested services.
• Compliance with applicable legal requirements.

Additional requirements under legislation governing privacy in digital telecommunications services may apply to storing or accessing information on end devices. The applicable legislation depends on the entity, location and processing involved.

Cookies and similar technologies

Our website may use cookies, pixels, local storage, tags, scripts or similar technologies. These may be necessary to provide the website or optional technologies used for analytics, preferences or affiliate tracking.

Necessary cookies

Necessary cookies support the technical operation of the website, including security, consent storage, load balancing and essential website features.

Analytics cookies

Analytics cookies help us understand how visitors use the website. They may collect page views, clicks, session duration and information about the technical environment.

Marketing and partner cookies

Marketing and affiliate cookies may attribute affiliate-link clicks, measure campaigns, verify commission claims or report on the effectiveness of affiliate content.

Preference cookies

Preference cookies can be used to store settings such as language, region, consent status or display options.

More details are available at ourCookie policy.

Affiliate Links and External Platforms

Our website links to external gambling, casino, payment, information and affiliate websites. Users leave HellSpin Australia when they follow an external link.

From that point, the external provider’s privacy policy, cookie rules, terms and conditions, bonus terms, KYC rules, AML rules, payment terms and player protection rules apply.

We do not control how external providers register users, verify IDs, process payments, grant bonuses, close accounts, verify withdrawals or monitor gambling activities.

HellSpin Australia may receive an affiliate commission when users follow our links to an external provider. This commission does not constitute a recommendation to breach local laws, age restrictions or personal player-protection limits.

Recipients and processors

We may share personal data with service providers or recipients to the extent required for the stated purposes.

• Hosting provider.
• Content Delivery Networks.
• Security and anti-spam services.
• Analytics providers.
• Cookie consent management provider.
• Email and contact form service providers.
• Partner networks and tracking partners.
• Technical maintenance providers.
• Legal or compliance counsel.
• Authorities or courts, if required by law.

International data transfers

Some service providers or partners may be located outside Australia. Personal information may therefore be disclosed overseas, where privacy protections can differ.

Where Australian Privacy Principle 8 applies, overseas disclosure is subject to its requirements and exceptions. Appropriate steps must be taken to protect personal information.

Storage duration

We retain personal data only for as long as necessary for the relevant purpose or required by law.

• Server logs are generally kept for a limited period unless a security investigation requires longer retention.
• Cookie consent records are kept for as long as necessary to document the user’s choice.
• Analytics data may be retained for longer in aggregate or anonymous form.
• Contact enquiries are kept for as long as necessary for handling, follow-up or legal documentation.
• Affiliate tracking data may be retained as required for billing, fraud prevention, record keeping or affiliate programme rules.

When the relevant retention period ends, data is deleted, anonymised or retained only to the extent permitted by law.

Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access restrictions, secure connections, logging, security monitoring, updates, backups and provider reviews. No website or internet transmission can guarantee absolute security.

User rights

Where the Privacy Act applies, users may request access to and correction of personal information and make privacy complaints. Requests and exceptions depend on the applicable law.

• Request access to personal information.
• Request correction of inaccurate personal information.
• Make a privacy complaint.

Contact support@hellspin-australia.com to submit a request. Identity verification may be required.

Data protection supervisory authority

Users may complain to a competent data protection authority if they believe that their personal data is being processed in breach of applicable data protection law.

Australian privacy enquiries and complaints may be directed to the Office of the Australian Information Commissioner where the Privacy Act applies.

Age restriction and gambling context

Our content on gambling, online casinos and similar topics is intended exclusively for persons who have reached the legal gambling age in their jurisdiction.

This content is intended for adults aged 18 and over. It is not directed at minors.

We do not knowingly collect personal data from minors in connection with gambling content. If we discover that a minor has submitted personal data, we may delete it unless retention is legally required.

Independence and responsibility for external providers

HellSpin Australia is an independent information service. We do not control external gambling operators, payment providers, bonus programmes, KYC procedures, AML checks, payment decisions or accounts on third-party platforms.

Information on this website may change, become outdated or differ from external providers’ terms. Users should always check the relevant provider’s official terms and conditions, privacy policy, bonus rules, payment terms and legal notices.

This website does not provide legal, financial, tax or medical advice. Gambling can involve financial and personal risks.

Changes to this privacy policy

We may update this Privacy Policy if data processing, service providers, legal requirements, cookie technologies or affiliate programmes change.

The current version is published on this page. Users should review this Privacy Policy regularly.

Contact

Questions about this privacy policy, processing of personal data or the exercise of data protection rights can be sent to the following address:

HellSpin Australia
Website:
Email: support@hellspin-australia.com